General Terms and Conditions of Sale
1. Seller Identification
These General Terms and Conditions of Sale are those of Bouti Studio, registered under the self-employed status, with its head office located at 14 Rue des Récollets, 58000 Nevers. Its Siret number is 8141224100028, and its intra-community VAT number is FR44814192241. The company’s trade name is Bouti Studio.
2. Products
The products offered for sale by Bouti Studio are those listed on the website on the day the site is viewed by the customer, subject to availability. Our offers of products and prices are valid as long as they are visible on the site, within the limit of available stocks. Errors or modifications may exceptionally occur, especially in the case of simultaneous orders of the same product by several customers. Bouti Studio assumes no liability in the event of stock shortages or unavailability of products for orders not yet accepted by Bouti Studio.
3. Prices
Prices are indicated in euros. They include possible discounts applicable on the day of the order, important changes in charges, and are subject to typographical errors or omissions. The indicated prices do not include shipping and packaging costs, which will be invoiced and specified to the customer when the order is definitively validated.
4. Ordering Terms
The website allows customers to order a selection of products from Bouti Studio, immediately online via the internet, for delivery in France and abroad (see the “Delivery Terms” section).
4.1. Website Navigation
The customer can view the various products offered for sale by Bouti Studio on its website. Users can freely browse through the different pages of the site without being obligated to place an order.
5. Order Procedure
5.1. Product Selection
At any time, the customer can add products to their selection by clicking on “Add to Cart” and choose to complete their purchase or continue browsing. The customer can view their selection by clicking on “My Cart” in the menu at the top right. A page will appear containing the product photo(s), color(s) and reference(s), chosen quantity(ies), unit price(s), and the subtotal of the selection. Delivery fees and applicable VAT will be calculated on the same page and displayed in the total amount to be paid by the customer.
5.2. Delivery Method Selection
On the cart page, the customer can view the different available delivery methods below the selected items and choose the one that best suits them.
5.3. Order Confirmation and Shipping Information
After selecting the product(s), the customer must click on “Place Order” to start the ordering process. They will be asked to provide their email address and fill in the necessary delivery information for the proper dispatch of their order: shipping country, title, first name, last name, phone number, and delivery address.
The data recorded by the website constitutes proof of all transactions between Bouti Studio and its customers. In the event of a dispute between Bouti Studio and one of its customers over a transaction made on the website, the data recorded by Bouti Studio will be considered valid proof of the content of the transaction.
5.4. Payment Method and Order Payment
The customer will be prompted to enter their payment details. They can use their delivery address as their billing address or enter a different one.
At the end of the ordering process described above, and after accepting all the provisions of these General Terms and Conditions of Sale and Use of the Website, the customer must click on the “Order” button. The sales contract will then be definitively formed.
The customer must carefully review their selection before confirming their order. While every effort is made to ensure that the colors of the products displayed on the website match the original products, variations may occur, particularly due to technical limitations in color rendering on your computer equipment. Consequently, Bouti Studio cannot be held responsible for non-substantial errors or inaccuracies in the photos or graphic representations of the products displayed on the website. If the customer has any questions about the products, they can, of course, contact us at contact@boutistudio.com.
Once the order is complete, it is transmitted to Bouti Studio for processing. The order will only be validated by Bouti Studio after receipt and verification of the order payment. In any case, Bouti Studio reserves the right to refuse any order or delivery in case of a dispute with the buyer, non-payment of a previous order by the buyer, or if the requested item(s) is unavailable.
5.5 Order Confirmation
An order summary will then be sent by email. The acknowledgment of receipt will display the total amount of the order, cost details, essential characteristics, quantity, and price of the purchased Products.
The Customer formally agrees to the use of email for the confirmation by Bouti Studio of the order’s content.
We recommend that you keep this acknowledgment either on paper or electronically.
6. Prices and Accepted Payment Methods
6.1 Prices
Product prices are indicated in Euros. For sales outside the European Union, customs clearance, duties, or taxes are the sole responsibility of the Customer.
Bouti Studio reserves the right to modify the prices of Products listed on the Website at any time and without notice. The Products are invoiced based on the prices displayed on the Website at the time of your order, subject to the availability of the Products at that moment.
All orders must be paid in Euros and settled immediately at the time the order is placed.
6.2 Accepted Payment Methods
The accepted payment methods are credit and debit cards (Visa®, MasterCard®, American Express®) via the secure platform provided by Stripe (https://stripe.com/fr), and PayPal.
According to Article L. 132-2 of the French Monetary and Financial Code, a commitment to pay by card is irrevocable.
Any order placed on the Website implies the Customer guarantees they have all necessary authorizations to use the payment methods available on the Website.
Your order will only be shipped after verifying your payment method and receiving debit authorization from your card.
Your account will be charged at the time of the order’s shipment.
Bouti Studio does not store its Customers’ banking information.
7. Retention of Ownership
Ordered Products remain the property of Bouti Studio until full payment is received.
However, you assume the risks (particularly of loss, theft, or damage) concerning the delivered Products from the moment they are delivered to the address provided during the order.
8. Delivery Policy
8.1 Delivery Zone
Delivery refers to the physical handing over of the Product to the Customer (“Delivery”).
Products purchased on the Website can be delivered within France and internationally.
For security reasons, Bouti Studio will not process any orders for which a post office box, hotel, P.O. box, or Cedex address is provided.
Products will be shipped to the delivery address you specified during the order process.
In case of any error in the Customer’s contact details, Bouti Studio cannot be held responsible for the inability to deliver the ordered Products.
8.2 Shipping Costs
When entering the order on the Website, the Customer must choose the Delivery method and location.
The shipping costs are calculated based on the destination, the merchandise, and the chosen Delivery method.
8.3 Preparation and Delivery Time
Unless otherwise stated on the website, Bouti Studio will make every effort to prepare the order within two weeks from the day following the receipt of payment.
Unless otherwise specified, delivery is made to the address indicated by the buyer during the order. For these deadlines to be respected, the Customer must ensure they have provided accurate and complete information regarding the Delivery address (such as street number, building, stairway, access codes, intercom names/numbers, etc.).
The products will be shipped via La Poste or another courier of our choice. Bouti Studio disclaims all responsibility in case of excessive delivery delays due to postal services, as well as in case of loss of the ordered products or strikes. The transport risks are borne by the buyer, who must file a motivated protest with the postal services within three working days of delivery.
Moreover, ownership of the ordered products will only be transferred to the buyer upon full payment of the invoiced price, including shipping costs.
Despite all the care Bouti Studio takes in preparing parcels, an item may be missing, or a product may be damaged after shipping. Therefore, upon receipt of their order, the buyer should check the conformity of the items received. Any anomaly concerning the delivery (missing item, wrong model/color combination, damaged package) must be notified the same day of reception or at the latest on the next business day to Bouti Studio – 14 rue des récollets, 58000 Nevers, or by email to contact@boutistudio.com. Any claim made after this period releases Bouti Studio from any responsibility.
Bouti Studio reserves the right to ask the buyer to return the defective product or provide photographic proof of the product’s damage. Return costs will be borne by the buyer unless the return is due to a mistake by Bouti Studio.
If the above conditions are met, Bouti Studio will proceed with either an exchange or a refund of the defective product(s), or reship the missing product (subject to the validity of the buyer’s request). If the product is made up of several sub-products, only the damaged or defective sub-product may be refunded or exchanged.
9. Withdrawal Rights, Returns, and Refunds
9.1 Right of Withdrawal and Withdrawal Period
You have a legal right of withdrawal, which you may exercise under the conditions provided by Articles L. 121-21, L. 121-21-1, and L. 121-21-2 of the Consumer Code if you meet the conditions set by these provisions, without needing to justify reasons or pay penalties.
Bouti Studio’s general return policy (for any refund request) allows you to withdraw within fourteen (14) days from the date of Product Delivery, without needing to justify reasons or pay penalties. After this period, you will no longer be able to exercise your right of withdrawal.
9.2 Returns and Refunds
The buyer has fourteen (14) working days to return the Product(s) ordered if they are not completely satisfied. This period starts from the day of receipt of the order. The Product(s) must be returned in its (their) packaging to the following address: Bouti Studio, 14 rue des récollets, 58000 Nevers.
If the above conditions are met, Bouti Studio will refund the buyer, within thirty (30) days from the date of receipt of the parcel by Bouti Studio (the receipt date by Bouti Studio constituting notification to Bouti Studio of the buyer’s exercise of their right of withdrawal), the sums paid by the buyer.
After this fourteen (14) day period, the delivered products will be deemed to conform to the buyer’s order and accepted by them.
Return shipping costs are borne by the customer.
10. Data Protection and Privacy
10.1. Personal Information
Providing personal information collected as part of the remote sale process is mandatory, as this information is necessary for processing and delivering orders as well as for issuing invoices. This information is strictly confidential. Failure to provide this information will result in the automatic rejection of the order.
11. Miscellaneous Provisions
11.1. Force Majeure
Bouti Studio will not be held responsible for the total or partial non-performance of its obligations under this contract if this non-performance is caused by an event constituting force majeure, particularly in the event of disruption or total or partial strike, especially of postal services, means of transport and/or communications, fire, floods, equipment failure or breakdown, or actions by the buyer.
TERMS AND CONDITIONS OF USE
The website www.boutistudio.com (the “Website”) is managed by the company Bouti Studio, a sole proprietorship, whose registered office is located at 2 Chemin des Petites Bruyères – 58660 Coulanges Les Nevers – FRANCE, not registered with the Trade and Companies Register under the number…
The host of the website www.boutistudio.com is Ionos.
The publishing director is Bouti Studio, the legal representative of Bouti Studio, who can be contacted at the following address: contact@boutistudio.com.
The use of the Website and the purchase of products offered on the Website are subject to these Terms and Conditions of Use (hereinafter referred to as the “Terms and Conditions of Use”). By using the website www.boutistudio.com, you acknowledge that you have read, understood, and accepted without reservation these Terms and Conditions of Use. Similarly, by using the Website, you acknowledge the privacy policies of the Website.
Bouti Studio may modify and update these Terms and Conditions of Use at any time. The Terms and Conditions of Use applicable at the time of the use of the Website are those that apply to you.
We advise you to regularly check the applicable conditions. You can view the current version of the Terms and Conditions of Use at any time by clicking on the link.
1. Intellectual Property
All content present, such as texts, graphics, logos, images, photographs, and videos present on this site are, unless otherwise stated, the exclusive property of Bouti Studio. Bouti Studio does not grant any license or any other right than that of viewing the site.
2. Personal Data and Cookies
All information from your account is used only as part of your commercial relationship with www.boutistudio.com. This information is never shared with third parties or sold. Additionally, your banking information is never in our possession. Transactions are fully processed through the secure payment module of our partner STRIPE. The Website uses cookies, which the user is informed about upon arrival on the website, to record information relating to the computer’s navigation on the website. These cookies are only installed after the user accepts them, and by continuing to browse the website, the user agrees to their use. The user may oppose the use of these cookies by configuring their browser, understanding that access to certain services may require prior acceptance of cookies by the user.